TRAINING

PROFICIO & PROFICIO ELEMENTS TRAINING

Re:discovery can provide on-site or web-based training classes to demonstrate the program and answer your questions one-on-one. Many of our software packages already include  introductory training, and you can opt to purchase additional training as needed at any time. Please contact a member of our sales staff at sales@rediscov.com for details on our training courses and pricing information.

MONTHLY INTRODUCTION TO PROFICIO WEBINARS

Do you have new employees, seasonal staff, expanded responsibilities or new projects?  Are you a new user of Proficio or Proficio Elements?  Re:discovery conducts regularly scheduled Introduction to Proficio webinars each month that are open to all clients with a current support plan.  They last approximately 90 minutes.  In addition to training new staff, this is a great way for users to review the basics or to learn about features they have not used yet.  These introductory webinars cover everything you need to know to get started in your Proficio system: basic navigation, data entry, searching, filtering, reporting, and much more. If you have questions about this training or would like to register for an upcoming webinar, please contact training@rediscov.com.

MONTHLY SPECIAL TOPIC WEBINARS

Re:discovery conducts regularly scheduled special topic webinars each month that are open to all clients with a current support plan. Each month will focus on a different topic or feature in Proficio. They usually last anywhere from 30 to 60 minutes, depending on the topic. Past topics have included the List Pane, Word Search, Import/Export, Speeding Up Data Entry, Filters, Data Cleanup, Proficio Reports, and Proficio for the Web – just to name a few!  If you would like to receive announcements for these monthly trainings or would like to register for an upcoming one, please contact training@rediscov.com.

RECORDED TRAININGS AND TUTORIALS

Re:discovery offers recorded versions of our monthly live introductory and special topic training webinars.  Our video platform allows clients to access these recordings at their own convenience.  Additionally, a whole series of short tutorials on Proficio functions and features are continuously being added.  The platform has separate albums of videos available for both our Proficio/Elements users and our ICMS users.  Please contact Tech Support at (434) 975-3256 option 4 or support@rediscov.com to request a password for accessing these.